Cold Storage Resources
A well informed consumer is our best customer. Below are some FAQs and links that you might find helpful in making your cold storage decision:
Frequently Asked Questions
Do I need an appointment to pick up or deliver?
Yes. Sodus is an appointment driven warehouse. In order to better serve all of our customers and not delay any trucks, we require that carriers call for an appointment time at least 24 hours in advance.
What are your normal operating hours?
We are open to load or unload starting at 7:00 am to 5:00 pm Monday through Friday.
What if I need to pick up or deliver after normal operating hours?
We will be open outside of our normal hours with advance notice and additional fees may apply to cover overtime costs.
Do you offer a drop trailer program?
We do allow carriers to drop trailers in out yard after hours or on a weekend at no cost; however we do not have a secured yard so we cannot assume any liability for the trailer or its contents. We do require that you provide advance notice of your intent to leave a trailer in the yard so we can coordinate where to park it.
How will I know when my order has been picked up or delivered?
When your truck has been completed, an email will be send to you or your designee, indicating the time of completion and order number.
What kind of reporting can I expect to receive?
Reports can be emailed or faxed to you at any time on demand or on a routine schedule of your choosing. Options may include but are not limited to: Month End Stock Status, Stock Status by Product Group, Aged Stock Status, Transaction Detail, Lot History, etc.
Memberships and Alliances
International Association of Refrigerated Warehouses
The International Association of Refrigerated Warehouses (IARW) came into existence in 1891 when a number of conventional warehousemen took on the demands of storing perishable food and soon realized the increased challenge and complexity of operating temperature controlled storage facilities. Visit Website
Global Cold Chain Alliance
The Global Cold Chain Alliance will be the recognized authority in forging a universally strong cold chain where every product retains quality and safety through each link. Visit Website
World Food Logistics Organization
The WFLO is a non-profit organization dedicated to the proper handling and storage of perishable products and the development of systems and best practices for the safe, efficient, and reliable movement of food. Visit Website
New York State Cheese Manufacturers' Association
Keeping pace with the constant changes in dairy technology relating to the production, processing and marketing of cheese requires the support from those who have a vested interest in our industry. Membership in the New York State Cheese Manufacturers' Association is an effective way to keep pace with these changes and to fully realize the objectives of this great organization. Visit Website
International Institute of Ammonia Refrigeration
IIAR is an organization providing advocacy, education, standards, and information for the benefit of the ammonia refrigeration industry worldwide. Visit Website
American Frozen Food Institute
The American Frozen Food Institute (AFFI) is the national trade association that promotes the interests of all segments of the frozen food industry. Visit Website
National Frozen & Refrigerated Foods Association
The NFRA is uniquely positioned as an all-industry trade association, representing the interests of every segment of the Frozen and Refrigerated Foods industry. Visit Website
US Customs Service
CBP is one of the Department of Homeland Security's largest and most complex components, with a priority mission of keeping terrorists and their weapons out of the U.S. Visit Website
National Frozen & Refrigerated Foods Association
The NFRA is uniquely positioned as an all-industry trade association, representing the interests of every segment of the Frozen and Refrigerated Foods industry. Visit Website
U.S. Food and Drug Administration
The FDA is responsible for protecting and promoting public health through the regulation and supervision of food safety, tobacco products, dietary supplements, prescription and over-the-counter pharmaceutical drugs (medications), vaccines, biopharmaceuticals, blood transfusions, medical devices, and cosmetics. Visit Website
Refrigerated & Frozen Foods Magazine
A magazine dedicated to the Refrigerated & Frozen Foods industry. Visit Website
Quick Frozen Foods International Magazine
Published quarterly since 1959, Quick Frozen Foods International is the world's leading publication serving the frozen food industry. Visit Website